Congratulations! Your Luxy order has been placed!

Thank you so much for shopping with us, a PayPal receipt of your purchase has been e-mailed to you. Important: Please verify your name and address on this receipt right away to make sure that the order will be shipped to the right address. If the address is incorrect please contact us right away at info@luxyhair.com as we cannot change the address once the order has been processed.

Have a fabulous day!

Leyla & Mimi

P.S. Read below for additional information about your order.

Once your payment has cleared, you will receive an e-mail when your order has been processed (may take up to 48 hours). You will also receive a second e-mail once your order has shipped which will include your tracking number and a link to check the journey of your Luxy Hair Extensions.

IMPORTANT: Please allow 24 – 72 hours for the tracking information to show. For INTERNATIONAL orders, in some rare occurrences the tracking information may not work, you will still receive your order. Please allow full 3-4 weeks to pass before contacting us regarding your order.

Important Note: If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. INTERNATIONAL ORDERS: Please allow full 3-4 weeks to pass before contacting us regarding your order.

  • Courier Phone Numbers:
  • USPS: Call 1-800-ASK-USPS (1-800-275-8777)
  • For International USPS Deliveries call (1-800-222-1811)
  • FedEx: Call 1-800-GoFedEx (1-800-463-3339)


Contacting Us

If you would like to get in touch with us, please send us an e-mail at info@luxyhair.com and we will reply to you within 24 hours.